Support
Submit a Ticket
Tell us what is not working and our team will pick it up. Choose the team that best matches your request, then fill in the short form.
Logged so nothing gets lost
Handled by the right team
Follow up by phone anytime
Step 1
Choose the team that fits your request
If you are not sure which one to pick, choose Customer Care.
What happens next
From ticket to fix
Every request is logged so nothing gets lost, and you can always follow up by phone.
01
Send your request
Pick a team, describe the issue and add any details or photos that could help us understand it.
02
We review it
Your ticket is logged and assigned to the team that handles that type of request.
03
We get back to you
A technician follows up by email or phone, and can connect remotely when that is the quickest route.
Need it sooner?
Other ways to get help
Not sure which one you need? Call us and we will point you in the right direction.